(818) 799-2884
info@jeanetteairen.com

Jeanette Airen

Performing Arts Studio

Private Lesson Policies

Membership vs. Pay-As-You-Go

MEMBERSHIP: Your weekly private lesson slot is always reserved and guaranteed for you. Members are eligible for special discounts (see Additional Lessons/Family Discounts). Monthly tuition is based on the number of lessons in each month. Tuition is due on the 28th of the previous month. For example, if you are paying for lessons for the month of May, your payment would be due by April 28th. A late fee of $35 will be posted to the account on the 5th of every month for any unpaid tuition. If an auto-pay card is declined, and tuition remains unpaid, the account will be charged a 20% late fee. If the balance is not paid in its entirety within 7 days from the card decline, the student may not attend their lessons until payment has been made in full. It is the responsibility of the client to inform Jeanette Airen Performing Arts Studio, LLC of any expired cards, changes in card numbers, lost or stolen cards, etc. Jeanette Airen Performing Arts Studio, LLC will not relinquish the payment responsibility of the client for any reason, nor will they authorize extended late payment plans. If an account remains unpaid for 30 days, the appropriate collections agency will be contacted.

 

PAY-AS-YOU-GO: Lesson times are scheduled first come first served, week by week, are based on availability and weekly lessons are not guaranteed. Payment is collected when each lesson is scheduled. Priority for lesson times is given to Membership students.

 

Tuition 2019

Membership    Weekly 30-Minute Private Lessons: $40 each; Average Monthly Tuition $160

                        Weekly 45-Minute Private Lessons: $55 each; Average Monthly Tuition $220          

                        Weekly 60-Minute Private Lessons: $65 each; Average Monthly Tuition $260

Pay-As-You-Go   One (1) 30-Minute Private Lesson: $50 Per Lesson

                             One (1) 60-Minute Private Lesson: $75 Per Lesson

                             *45-Minute Lessons are not offered to Pay-As-You-Go students.

*Rates are subject to a small cost-of-living increase annually in January.

 

There is a $15 annual registration fee charged to all students.


Payments are accepted by cash, check, credit card or online via PayPal for your convenience. Discounted lessons must be paid with cash or check only. Lessons will not be rendered unless payment is collected in advance. If payment is late more than once, a monthly automatic payment debit will be required to continue lessons.

 

There is a returned check fee of $25 if a check is returned to our bank for non-sufficient funds. If a payment is returned, the payee must bring all payments up to date, including the returned check fee, by the beginning of the student’s next lesson.

 

Jeanette Airen Performing Arts Studios does not issue refunds of any kind.


Should something come up where you cannot financially fulfill your commitment to your/your child’s lessons, we appreciate and encourage notice and open, ongoing communication.

 

Additional Lessons/Family Discounts for Members

Students registered in the monthly membership plan may purchase additional lessons beyond the weekly scheduled lessons on a first come first served basis, week by week, at a discounted rate.

 

30-Minute lesson: $35 Per Lesson

45-Minute lesson: $50 Per Lesson

60-Minute lesson: $60 Per Lesson

 

Students who wish to attend additional lessons regularly and guarantee a time slot more than once per week may purchase additional membership packages at the discounted rates listed above. In addition, families with multiple students enrolled in the membership plan may enjoy a 10% Family Discount on the second and third student in the family of equal or lesser time slot. First family member pays full price.  Family members receiving the discounted rate must be from the same household as the student paying full price.

 

Attendance for Private Lessons

Your membership tuition is based on enrollment (not attendance). It reserves and guarantees you a weekly time slot. Make up lessons will be offered if the student provides at least 24-hours notice of cancellation and a teacher has an available lesson time slot. If a teacher does not have an available lesson time slot, or the times available do not work with your schedule, you may join any group class as a make up lesson. Students are allowed 6 make up lessons per calendar year. Make up lessons must be scheduled within 30-days of the missed lesson. If the make up lesson credits are not used within 30-days from the missed lesson, they will expire and the make up credit will be forfeited. 

 

Substitutions

The studio reserves the right to provide a substitute teacher if the regularly scheduled teacher is ill or otherwise unable to teach classes.


If your teacher must miss a lesson and the studio cannot arrange a substitute, you will be notified and your lesson will be rescheduled or, in rare occasions, your lesson will be refunded.

 

Cancellations

At least 24-hours notice of cancellation is required to be eligible for a make up lesson option.

 

Discontinuing Lessons

Every student stops taking lessons at some point. Please make this decision thoughtfully with plenty of discussion between the teacher, parent and student so that lessons can cease with a positive sense of closure. For this reason, the studio requests a one (1) month written notice. The student must finish the remainder of the current month paid in full or forfeit any unused lessons, as there are no refunds given. If appropriate, a parent/student teacher conference may be scheduled before the last lesson to establish if this might be a temporary setback that can be resolved.

 

If, after terminating your lessons, you decide to return to the studio, you will need to fill out a new Registration Form and pay the $15 registration fee.

Group Class Policies

MEMBERSHIP: All group class students must be enrolled as a member of the studio since payments will be collected monthly. Members are eligible for special discounts (see Additional Lessons/Family Discounts). Monthly tuition is based on the number of classes in each month. Tuition is due on the 28th of the previous month. For example, if you are paying for classes for the month of May, your payment would be due by April 28th. A late fee of $35 will be posted to the account on the 5th of every month for any unpaid tuition. If an auto-pay card is declined, and tuition remains unpaid, the account will be charged a 20% late fee. If the balance is not paid in its entirety within 7 days from the card decline, the student may not attend their classes and Jeanette Airen Performing Arts Studio, LLC will remove the student from their registered classes. It is the responsibility of the client to inform Jeanette Airen Performing Arts Studio, LLC of any expired cards, changes in card numbers, lost or stolen cards, etc. Jeanette Airen Performing Arts Studio, LLC will not relinquish the payment responsibility of the client for any reason, nor will they authorize extended late payment plans. If an account remains unpaid for 30 days, the appropriate collections agency will be contacted.


DROP-IN RATE: If a students chooses to drop-in on a class, please check with the front desk or email Jeanette at info@jeanetteairen.com to check for availability before attending a class. The drop in rate for 45-minute classes is $20 and 60-minute classes is $25. Students on the membership plan pay the membership price for drop-in classes. Payment is collected before the class begins.


Tuition 2019

Membership    Weekly 45-Minute Group Classes: $17 each; Average Monthly Tuition $68          

                        Weekly 60-Minute Group Classes: $20 each; Average Monthly Tuition $80


*Rates are subject to a small cost-of-living increase annually in January.


There is a $15 annual registration fee charged to all students.


Payments are accepted by cash, check, credit card or online via PayPal for your convenience. Discounted lessons must be paid with cash or check only. Classes will not be rendered unless payment is collected in advance. If payment is late more than once, a monthly automatic payment debit will be required to continue lessons.


There is a returned check fee of $25 if a check is returned to our bank for non-sufficient funds. If a payment is returned, the payee must bring all payments up to date, including the returned check fee, by the beginning of the student’s next class.


Jeanette Airen Performing Arts Studios does not issue refunds of any kind.


Should something come up where you cannot financially fulfill your commitment to your/your child’s classes, we appreciate and encourage notice and open, ongoing communication.


Additional Lessons/Family Discounts for Members

Families with multiple students enrolled in the membership plan may enjoy a 10% Family Discount on the additional student in the family of equal or lesser value. First family member pays full price.  Family members receiving the discounted rate must be from the same household as the student paying full price.


Students who wish to attend more than 1 group class regularly will also receive a 10% discount on all classes after the first class of equal or greater value is paid at full price.


Attendance for Group Classes

Your group class tuition is based on enrollment (not attendance). It reserves and guarantees a spot in the class for the student. Make up class options will be offered if the student provides at least 24-hours notice of absence. The student may join another group class as a make up for the missed class. Make up classes cannot be used in a class that the student is currently register in. Group class students are allowed 6 make up lessons per calendar year. The make up class or lesson must be scheduled within 30-days of the missed class, if the make up lesson credits are not used within 30-days from the missed lesson they will expire and the make up credit will be forfeited. 


Attendance for Star Bright

Makeup classes or lessons will not be offered for the Star Bright Performance Crew. If a students misses a class, they are expected to get together with another group member to learn what they have missed. If the student prefers to meet with Jeanette for a private session, a 30-minute private make up lesson can be scheduled for the discounted rate of $35 if Jeanette has an available time slot. If Jeanette needs to miss a class a make up class there will be a substitute provided. If a substitute is not available the class will be scheduled at another time for anyone who is available to attend.


Substitutions

The studio reserves the right to provide a substitute teacher if the regularly scheduled teacher is ill or otherwise unable to teach classes.

Class Leveling
Jeanette Airen Performing Arts Studio, LLC teachers and staff will determine the appropriate class level for each student. Students may not switch class levels mid-season unless recommended and approved by the teacher.

Discontinued Classes
Jeanette Airen Performing Arts Studio, LLC reserves the right to discontinue a class for various reasons (i.e. does not have enough students enrolled). This will not happen mid-month, but rather at the beginning of a new month. Therefore, no paid tuition will be lost. Students may join another similar class if this occurs.


If your teacher must miss a class and the studio cannot arrange a substitute, you will be notified and your class will be rescheduled or, in rare occasions, your class will be refunded.


Discontinuing Classes

Every student stops taking classes at some point. Please make this decision thoughtfully with plenty of discussion between the teacher, parent and student so the student can leave the class with a positive sense of closure. For this reason, the studio requests a one (1) month written notice. The student must finish the remainder of the current month paid in full or forfeit any unused tuition, as there are no refunds given. If appropriate, a parent/student teacher conference may be scheduled before the last class to establish if this might be a temporary setback that can be resolved.


If, after terminating your classes, you decide to return to the studio, you will need to fill out a new Registration Form and pay the $15 registration fee.

Studio Calendar

Lesson and Class times are based on days of regular studio operation and follow the “break” schedule listed below. However, the studio may be open for camp or other workshops during the break schedule. Check with the front desk or email Jeanette at info@jeanetteairen.com if you would like to know about activities offered during the break schedule.


2019 Break Schedule


There will not be any lessons on:

January 1 New Year’s

May 27 Memorial Day

(There will be 1-2 weeks off during the summer; dates to be announced.)

July 4 Independence Day

September 2 Labor Day

November 18-22 Thanksgiving

December 23-31 Christmas & New Year’s

(January 1-3, 2020 New Year's)


The studio will operate and all lessons and classes are still in session during all holidays not listed above (unless otherwise announced by Jeanette).

General Studio Policies

Care of Students

The studio is not responsible for providing before or after class care for students. Parents with students under the age of 5 are to remain in the studio during classes. Students are not to be left at the studio for excessive time before or after class.


Vacations/Taking Time Off: Students taking extended vacations or time off during regular hours of studio operation are required to pay the regular monthly membership tuition in full in order to continue reserving the student’s lesson time or group class spot. Remember you are allowed 6 make up lessons per calendar year. 


Temporary Leave: In the event that a student leaves the studio without paying for their designated time slot, the slot will not be reserved and there is no guarantee that any slot will be available upon the student’s return. In this case, the returning student will be placed on the waiting list. At least 1-month written notice is required when taking a temporary leave.


Referrals

When you refer a new student you will receive a $25 credit on your next tuition invoice. Once the referred student has filled out their registration form, listing you as the person who referred them, and made their first payment, you will receive the credit on your next month’s tuition, or on your next scheduled Pay-As-You-Go lesson.


Material Usage

All students are expected to have sheet music for each song they choose to work on during their private lessons. All materials will be provided for group classes unless the student is preparing a solo. If a student is working on a solo for a group class, they are responsible for providing their own sheet music or script. Jeanette Airen Performing Arts Studio, LLC is a digital reseller for Hal Leonard, so the first copy of sheet music for a song that the student will be working on can be purchased from the studio. If the student looses their sheet music or script and needs a new copy, a re-copying fee of $1 per song or scene script will be charged. 


Students taking piano, guitar and ukulele lessons will be required to purchase the course method book used by their instructor. Books can be purchased from Jeanette Airen Performing Arts Studio or any other book seller as long as it is the same book suggested by the teacher. If the student will be working on a song that is not included in their book, they will need to purchase the sheet music for their lessons.


All recordings, karaoke tracks, sheet music and scripts given to the student are to be used for educational purposes only. No duplication of these items is permitted.


Performances
All students are welcome to and encouraged to participate in our bi-annual showcase performances. Performing in front of a live audience of their peers and families validates a student's hard work and gives them a way to showcase what they have learned and accomplished. For more information about the showcase performance, please visit the "Performances" page. Other performance opportunities may be available throughout the year.


Privacy
Jeanette Airen Performing Arts Studio, LLC staff is not allowed to give out student or teacher information, phone numbers, e-mail addresses, or home addresses.


Communications

Jeanette Airen Performing Arts Studio, LLC communicates all important mater through email. Please make sure to provide us your current email address(es) on your registration form and add info@jeanetteairen.com to your list of contacts to ensure you receive all emails from us. Please update us immediately when an email address changes. Please check and read all emails from us regularly in order to keep up-to-date on important information from the studio. 


Dismissal & Termination

Should any of the following situations occur after parental notification has been made along with time provided to correct the situation, dismissal/lesson termination will result:

  •        Failure to make payments promptly
  •        Failure to maintain practice standards
  •        Persistent unexcused absences or tardiness
  •        Failure to honor studio policies
  •        Inappropriate or disrespectful behavior, theft, and/or misbehavior in the studio.

 

Waiver/Release

I hereby release and hold harmless Jeanette Airen Performing Arts Studio, LLC, it’s directors, employees, instructors, guest instructors and volunteers from any and all claims, causes of action, suits or liability, costs and expenses (including, without limitation, reasonable attorneys’ fees) arising out of, or in connection with, any loss, personal injury, death, or other damage that I may incur or suffer by reason or as a result of my enrollment or participation in classes, events, performances, and private lessons with Jeanette Airen Performing Arts Studio, LLC.  I expressly assume the risk associated with performing arts and all other events and programs and performances sponsored by Jeanette Airen Performing Arts Studio, LLC.  I certify that students listed above are in good health and capable of participation in all activities and classes. In an emergency, I authorize Jeanette Airen Performing Arts Studio, LLC to take such temporary measures as Jeanette Airen Performing Arts Studio, LLC deems appropriate. I hereby give permission to Jeanette Airen Performing Arts Studio, LLC to take photographs and/or videos of  students listed above that will become permanent/sole property of  Jeanette Airen Performing Arts Studio, LLC. I consent to the use of such materials for promotional purposes by Jeanette Airen Performing Arts Studio, LLC. I agree to pay my account in full when due. I also agree to pay any and all fees associated with the collection of any outstanding balances on my account. I understand that all tuition payments are non-refundable and non-transferable. I understand that there are no credits or refunds given for missed classes. I understand that disruptive behavior (rude comments towards students, parents and Jeanette Airen Performing Arts Studio, LLC instructors, physical contact with other students, the lack of discipline during class, etc.) may require the instructor to dismiss a student from class. I agree to abide by all Jeanette Airen Performing Arts Studio, LLC policies and will direct any comments or suggestions directly to the owner.